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Terms of Use
The site under www.houseofcrocodile.com domain is company's (www.houseofcrocodile.com is not a company but we will use company term to facilitate the terms of use) property and belonging (the "Site").
The visit of this site is considered as agreement to the terms of use (the "use") and constitute binding agreement between parts. Please read carefully the terms, privacy policy, return policy all together bind the terms of this site use. Each section here is applicable on the other terms.
IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THIS WEBSITE OR ANY PRODUCTS RELATED. YOU HAVE THE RIGHT NOT TO USE THE SITE.
The use of the site subjected to the privacy policy as well, so please read the privacy policy carefully.
Who can use the site?
You must be above 18 years old. If you are under 18 you need your parents' consent otherwise you aren't allowed to use this site.
You have all applicable rights to grant the site the rights in these terms.
You read, understood and agreed to the terms at this agreement.
The Service
The Company sell items via the site ("products"). The products are fashion accessories, cloths etc, which are handmade and produced by Chinese manufactures by order. There is no inventory and its made only when uses pay and confirm order.
The use of the site may require sign-up or any other requirement such as fill forms to make an order.
You declare that all details filled in the site are your correct details and not of third party. Data is stored in company's database or others according to the privacy policy and law binds.
User Rights and restriction
User may use the site only for the original use of it- buy products online.
COMPANY IS NOT RESPONSIBLE BY ANY CIRCUMSTANCES (DIRECT OR INDIRECT OR ANY OTHER) TO THE USE OF THE SITE AND ITS EFFECTS INCLUDING NOT REASONABLE USE.
Users under the age of 18 required parent's confirmation before sign up or using the site.
Company provide the site on as-is basis and will not be responsible in any manner. User acknowledge the risks and confirming to take full responsibility.
You understand and accept that all the data presented on the site such as text, photographs, music images, code and etc. ("information") are owned by the site and none of the information is allowed reproduced, distributed, republished, downloaded, displayed, posted, transmitted and etc. The site is for personal noncommercial use only. You are not allowed to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
Proper or expected usage of the site
You are not allowed to copy, print, save or any other way to use the site data or its database or manipulating the data such as scarping, data mining, harvesting, screen scraping, aggregating in any way, indexing, using a robot, spider, scraper, or any other automated technics to the site or any other device related to the company or databases. Site is solely for personal noncommercial use. Any misuse can lead to infringement of copyright, privacy, domestic, international etc. laws.
The site will be used solely according what is allowed in these terms of use.
You are not allowed to misuse the site in any manner such as:
All rights, title and interest, trademark or service mark rights in the Service belong to the company (Copyrights, trademarks, industrial designs, patents and trade secrets, products, UX, methods, design, process, technology, code). Terms of use do not let user copy or modify, adapt, translate, reveres engineer on any part of the site or company products or services. Only if company gave written approval.
Names, logos, slogans, signs belong to the company, even if did not trade marked or patented.
Disclaimers liability and warranties
COMPANY IS NOT RESPONSIBLE BY ANY CIRCUMSTANCES TO THE USE OF THE SITE AND ITS EFFECTS, (OR ANY OF ITS, AFFILIATES, THIRD PARTIES RELATED TO THE COMPANY, PARTNERS, SUBSIDIARIES) COMPANY IS NOT LIABLE FOR ANY INDIRECT, DIRECT, CONSEQUENTIAL, SPECIAL OR INCIDENTAL OR OTHER DAMAGES RESULTING FROM, ARISING OUT OF OR IN CONNECTION WITH THE- ACCESS, USE OF, OR INABILITY TO ACCESS OR USE THIS SITE, ITS PRODUCTS ETC. THE SITE OR AN ACTION OCCURRED FOLLOWING THE USE OF THE SITE OR ITS PRODUCTS EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES INCLUDING DAMAGES ARISE AS A RESULT OF THE COMPANY OR ANY OTHER MISUSE OF THIRD PARTY OF THE SITE, AS AN EXAMPLE BUT NOT ONLY- CYBER ATTACK OR HACKING ATTACK BUT NOT ONLY. THE SITE IS PROVIDED AS-IS BASIS AND AS AVILABLE, WITH OUT WARANTY OF ANY-KIND. NO GURANTEE THE SITE WILL WORK WITH NO FAULTS OF ANY KIND.
Some of products are hand made for each customer according to his order, we make our best efforts and we truthfully hope that each user will have great experience with our products. But results and long durability cannot be guaranteed. Therefore, the company don’t take any liability, responsibility for the durability of the products sold by the company. Each user has its way of threat products. We can guide to maintain the product.
Moreover, the products that are handmade such as the leather hats are handmade and can't be returned, according to the return policy of the site.
The company takes caution with protecting the site from hacking attempts from third parties, but the company can't assure that. If you have appliance that can cause damage from the activity of misuse or abuse of the site please take that in account.
The company has the right to show commercials and change any content of the site behavior\functionality.
Your only remedy from the terms of use will be limited to correcting, according to company's good will, such errors or malfunctions, and in light of the relevant circumstances.
Disclaimer of warranties
The use of the products and the service of the site is on your own risk only. Service, content and products provided as-is and the site disclaims all warranties of and kind. Including bit not only merchantability, fitness etc.
Some jurisdictions may not allow disclaimers of implied warranties, and certain statements in this TOC ,disclaimer may not apply to you as regards implied warranties; the other terms and conditions remain enforceable notwithstanding.
Colors of products
There may be a change between the colors you saw ate site on your screen at home and what you will receive at home as final products, the site make its best effort to present the real colors of the product. However, due to technology gaps it's sometimes happens that -there are different colors on screen than actual product in real life.
Moreover, each hat is made of genuine leather and therefore there can be changes in the texture and appearance of the hat. The risk is on the buyer. This claim won't be refundable.
Mailing you
You agree that the site can mail you in order to take care better of your item and provide better service.
Product info
The info regarding a product is written on the product page, you can order limited items as the site enables. After supplying order data such as address, id number, credit card details and getting company confirmation for the transaction accrued. Than the site will start to work on your order handling- including packaging, shipping etc.
Take care of the order
Prices displayed in U.S dollar, if other currencies are shown, the site currency is from U.S dollar according to the most updated conversion rate. There may be different pricing from place to place on the site. The price on the product page is the most updated price for the item.
Registration and user account
User will be asked to fill up details during sign-up/purchase process. In order to able the company to deliver the best service please fill with correct info all required fields. For your safety company may send you SMS message with notification to reconfirm you sign-up. The site is for personal use only and credentials aren't transferable.
The company take reasonable actions to secure the data stored on site. The company may change/erase/close/suspend accounts or take any other action. For example, but not only the infringement of the terms of use, unreasonable use of the site, use of a third party of the etc.
For the user safety, please keep user name and password in a secret place.
Commercials
The company will have the right to show commercials on the site.
Link to other sites and sources
Some links that attached in this site are operated by third party. If you click it you may leave the site. The site won't have any responsibility from the point you leave the site. The site do not have control of third party sites – nor their content or their function. If you decide to work with one of a third party site you do it by your own risk only.
Inaccuracy disclaimer
This sites does it best to maintain the information accurate and reliable. However, from time to time there may be on the site typographical errors, inaccurate, mistakes regarding the product description, availability pricing etc. The company keep the right to correct the issues above by no delay or any notice.
Indemnification
You agree to indemnify, defend and hold harmless the site owners, its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Limitation of liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law on the site and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect the site liability for death or personal injury arising from its negligence, fraudulent misrepresentation, as to a fundamental matter or any other liability, which cannot be excluded or limited under applicable law.
In some jurisdictions, it is not permitted to limit liability and, therefore, such limitations may not apply to you.
By using the site and its products you agree to fully release, indemnify, hold harmless, the company its owners, worker, consultants, employees and assigns from any claim or liability and for any damage or injury, personal, financial, emotional, psychological or otherwise. During anytime of the relationship with the site or company products. If any part of this disclaimer is void in any state or court, the other part still is valid.
Intellectual property rights
all applicable marks and logos, Copyrights, trademarks, industrial designs, patents and trade secrets belong to the company either signed rights or by law. The protection is on (but not only) regarding UX, design, content, text, code, process, technology etc.
The users don’t have the right to company's assets without company written confirmation such as copy or modify, adapt, translate, revers engineer on any part of the site or company products or services or violate any third party or other user's right to privacy or other rights.
Any infringement of the company rights can cause legal procedures according the law.
Jurisdiction
The use of this site will be governed by the laws of the state of Israel, excluding its conflicts of laws principles. Any disputes with connection to the site will be brought only to the competent court in Tel Aviv, Israel, and both parties consent to the personal jurisdiction and the venue of that court.
Changes to the Terms
We may change the Terms. You agree to review the Terms from time to time so be updated of any modifications. Your use of the site or products indicates your acceptance of the updated Terms.
Privacy Policy
The privacy policy explains how www.houseofcrocodile.com ("the site owner" and/or "the company", may not be issued as a company but for convenience purposes will be called that way) collects and uses your personal information while you use the company service ("the service").
This privacy policy is part of set of the company terms of use and it an integral part of the terms.
Following information collected:
Personal identification information
We may collect Personal identification information directly or indirectly (includes anonymous information that is linked to information that can be used to directly or indirectly to identify you) that can identify you from users in different ways, including but not limited to: when you visit the site, register on site, place and order, view items, repost to a poll, fill a form, and regarding other features, services we provide on our site.
Non-personal identification information
We may collect personally identification information from site visitors. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Information you provide
The type of information may include answer basic question such as email, Password, cell-phone number. You are not legally required to provide us any information and submitting the details is absolutely up to your free will. However, you will not be able to register and use the service if you do not fill some of the details needed.
Any other information you provide us in any other way through the use of the service such as but not only- browser and/or device information, username, password, and any other information necessary for us to provide our services and/or improve service including new features, products, offers.
Personal information collected automatically
We may use your IP address and other technical information about your computer such as your browser type and version, operating system, authorized by you collecting information by third party service such as Facebook. We may collect data regarding your usage of the site in order to set offers that can suit your needs better or position partners ads accordingly. Some of the offers may include payment option. The payment option is done by third, secured, party. Moreover payment details (by third secured party) id number, full name etc.
Any information that is public as image link, or any other metadata that depends on third parties' servers can be visible.
We collect certain types of information each time you interact with our Website or use our services. Company automatically collects information on our server records from your browser/smartphone/device including but not only your IP address, cookies (read explain below), browser version and type and/or smartphone details, OS installed, pages visited, and the clicks and flow you make in the site.
We may pass to our partner's statistical, aggregated information and not in a manner that would identify you personally. We can draw insight from the aggregated data of our users and improve service or develop new features.
Third parties
We partner with third parties that may use technology such as cookies to collect data about your behavior in order to display better offers for you. This commercial called sometimes interest-based advertising. If users wish to opt out, he can send a mail with a request to the contact us on the site described.
we may partner with third party that may show flash objects based on your browsing activity. To opt out you may manage your flash settings.
We partner with third parties and 4th parties that built the site for us and we use their platform to manage database which is stored on AZURE servers, for more details how are yor GDPR rights are protected, you can visit following data center: https://www.microsoft.com/en-us/TrustCenter/CloudServices/Azure/GDPR
Third party analytics – we use tools such as google analytics that use cookies and other tools to collect information about your online activity. To read more how this tool works you can visit http://www.google.com/intl/en/policies/privacy/partners/
To opt out cookies from popular third parties you can use those tools:
http://optout.networkadvertising.org/?c=1#!/
http://optout.aboutads.info/?c=2&lang=EN#!%2F
E-mail communication
We may contact you with details you passed to our company, such as e-mail- send you promotional emails offers on behalf of the company or partners/businesses. Or locate ads according to your behavior. However we will need you consent according to the laws of you state residence.
Cookies
Cookie is installed on your browser and collects data regarding your history behavior and history of visits such as preferred language or address or generating statistical or other information about app or website use (google cookies) or any other third-party cookies service such as ads showing system according to your interest based on data collected. However, this privacy policy covers the use of cookies by the company and does not cover the use of cookies by any third party, if there are external links read the terms and privacy policy of the external site.
You can turn off your cookies option according to your browser requirements. However, it can impact on your usage on some sites or services of the company.
A cookie is a piece of information stored on your computer by websites that you visit. Cookies usually store your settings for a website, such as your preferred language or address, user id, page visited or even store data you put yourself. Later, when you reopen the same web page, browser sends back the cookies that belong to that page. This allows the page to display information tailored to your needs.
We use cookies to analyze and improve user traffic patterns in general.
How we use collected information
We will use the personal information as following:
- To operate the service and support.
- Test and improve the UX of the service.
- Under any applicable law to work with the requirements of the law and the third parties that represent it such as, but not only, assisting law enforcement agencies as required including legal dispute between company and you or third party and you.
- Any way that the company thinks the information is required to prevent physical harm or damage property or body.
- Data regarding Billing or fee as long as it needed information will be collected.
- Improve customer service
- Process transaction
- Let users, know about any topic, poll, feature that may interest them.
- Send emails with commercial essence, order processing, respond to users inquires,
Aggregated information
Anonyms, statistical or aggregated information may use to improve service or UX of site or develop new features or for marketing purposes. Company can share such information with partner's third party such as affiliate, sponsors at company's sole discretion.
Is Information secured?
You will need to protect your credentials of the site and sign-out after each session of use. You need to ensure there is no unauthorized access to your account and to your personal information by limiting access to your device.
Company does appropriate effort to protect data in our possession as personal information privately all the way- data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or distraction of your personal information and data stored in our site with our vendors operating the site which obligated for your privacy as well. However, data is located on the internet and company can't guarantee information and the security of user data can be compromised.
Sensitive and private data exchange between the site and the users used by SSL technology – secured information protocol that is encrypted and protected.
Advanced technology is implemented such as DDOS protection for hacking attempts.
Site is HTTPS secured, firewalls integrated in critical gateways, PCI encryption for CC details.
Company may use third party service to protect your information but as known and mentioned there is no absolute protection.
With whom we share your data
De-identified data or aggregated -we may sell or transfer for lawful purposes
We may share personal information with affiliated businesses
Service providers – we hire other companies to execute certain tasks such as database maintain, mailings, hosting, site build, funnel marketing. These companies are guided to use your information only in the amount needed to make their task and by last updated laws such as GDPR.
Legal requirements- we may disclose personal information if required so by law.
Buy sell business- part of business activity that is change of the company structure by nature such as merger, reorganize etc. Part of this change personal information may be part of the transferred asset.
Transfer of data outside your territory
Personal information may be stored on servers located in different locations around the world. Some of them may, or even all of them, located in other countries than your location. You agree, approve and acknowledge transferring your personal information to jurisdictions that is outside of your country or territory.
Opt Out policy
Each service you want to stop collecting information about you, you can send an email to customer service and write the service and the exact request.
California Residence
According to California law once a year customer can request certain information about our disclosure of your personal information to unaffiliated third parties for direct marketing purposes. Contact us with a mail subjected as "California Privacy Rights"
EU RESIDENTS
Some or all of the data can be stored outside the E.U which different laws applicate that may be weaker to protect your personal law. By giving your personal data You acknowledge and agree that risk and give consent to that. We will make the best to treat data secured.
GDPR- we try to reflect all data use on this document according to GDPR obligations. If still you have any specific questions about the use of your personal data you can contact us.
Links to other websites
We are not responsible to privacy practices when a user leaves our site. You may contact them to understand their privacy policy prior providing personal information.
Public features on the site
Forum, comments on blogs or any other public domain on the site is not secured and our site don’t have control on it. NONE OF THIS INFORMATION IS PROTECTED BY THIS PRIVACY POLICY. It is used mostly but third-party service. We don’t have control over data submitted. If you want it to be erased you should contact third party and ask to remove the data.
Social media features
Such as share button, like etc. Privacy policy for those features on site are governed the third party. Cookies and other PI (personal inforamtion) may be collected.
Children privacy
The site if forbidden for under 13 years old. If you under 13 don’t send personal information to the site. The first moment we get to know user is under 13 we will erase his data collected.
Warranty Return policy delivery and purchase terms
Delivery countries
We work with EMS global delivery service. For countries coverage:
http://www.israelpost.co.il/emssys2.nsf/countries?openform&type=1&L=EN
We don’t take any responsibility regarding the delivery time or products damaged. Product sent out from our show in new condition and goes through quality check. We can help with contacting delivery service, you are welcome contact them and check your tracking code at:
https://mypost.israelpost.co.il/itemtrace
Shipping
Our shipping partner will do their best to provide fast and efficient delivery service to your door. Depending on each country/area’s customs, importation laws, methods of shipment chosen, extreme weather, public holidays etc., the delivery schedule may vary. Our company shall not be liable for any damages or loss arising from the delay.
Shipping estimated delivery time by EMS EXPRESS is 4-10 business days. All terms are pubilshe in there site:
https://www.israelpost.co.il/hpcontent.nsf/EntryHomePage?ReadForm&L=EN
The site owner may work with more vendors, which will supply the shipping service.
Shipping days will count only after handmade work will over, around 5-10 business days since order confirmed by appropriate notice by the site owner by mail. There may be further delay, depends on the materials inventory from third parties such as suppliers. No compensations will be implemented on site owner.
Any shipping delays beyond our control, the site owner will not be liable in anyway.
Any further expensed beyond shipping, such as port taxes, import taxes, government tax etc. will be the buyer responsibility and expense.
Purchase terms
Products on site are handmade, and production work is starting only after full payment to the site owner.
User select items on site interface may include color, shape etc.
For order confirmation you need to fill all information required including CC, address etc. It is very important to fill correct details. Otherwise site won't be able to execute the order. In such scenario, the site owner will not be responsible for any damage.
The site is for personal use only, therefore the site owner can limit the number of items a user can buy. For site owner judgment only.
In case of any inventory issues, site owner will let you choose different product or receive your money back. No compensation applied.
Pickup
Pickup option is impossible. Only shipping is possible. Is an online shop.
Returns
You may return an item up to 14 days with only if:
• Item is with manufacture defect. We will not accept return or refund simply because you have changed you mind. The items are handmade. By receiving the item from Delivery Company, you agree the item is new condition according to order details.
Terms or return
There should not be signs of wear or use, unwashed, unworn, undamaged with all tags on; within the original package in order, the item will be ready for resell. If not, the items will be shipped back to you and will not be refundable if the item appears to be damaged by the buyer or hygienic reasons.
Please attach the original Payment receipt (PO) with the returned shipped item. The costs for shipping back the item will be upon the customer.
Shipping fees
In any manner, shipping fee is not refundable. Under and circumcenters Shipping back the product will be under your expense, in case of refund cost of shipping will be deducted from your refund.
You will send us the item, for further investigation, to our near offices that are located at:
Benny Berman N.9 Postal code :4249331 may be written on site as well at contact us page
Netanya , Israel
Contact details
By mail: houseofcrocodile1@gmail.com
Working hours (IST + 2)
Monday - Friday: 09:00 - 18:00
Saturday: 09:00 - 20:00
Sunday: 11:30 - 16:00
Refunds
After receiving the item for further investigation, we will notify you what is our final decision regarding the Refund status. If you return is approved, we will refund you CC or other- according your original payment method and in few days according to you Cc policy.
Guidelines for return
Add a sticker written "return" on the outside package. In order us to recognize your package.
Warranty
Warranty includes only defect manufacturing:
• Close with Scotch
• buckle
• Stitches
• The lining of the hat
The warranty applies only if there is reasonable use of the product. The exclusive right to decide if warranty applicable.
Wrong product return terms
If you received a product that do not fit your order such as size, color etc. Please contact us and send us images describing the problem. After investigating the matter, we will notice you with an answer regarding the exchange or refund.
If possible, we will try to fix the product. You will need to ship us the product back on your expense.
Newsletter
Site UX will guide you and collect active consent for the site, the mail may be transferred to third party vendor as newsletter platform. However, here are the terms regarding newsletter:
You declare you read all privacy policy and legal terms of the site.
You have the right to unsubscribe from the newsletter at any given time. Simply click on any mail footer on the 'unsubscribe' link and the system will take you to opt out page.
Cancelation before delivery
Please contact us for further information. We will try our best to cancel the order but we need to check if it possible not only it depends on order status.
General
If the company decided the item is refundable, the Refund will be issued to the original way of payment. For example the original Credit Card.
The date of return counts from delivery date and on.
The refund process may take few weeks.
Damaged, defective, wrong items will be refunded with checking process described above. Please ship them in 30 days from receiving the order.
Buying in discount, coupons etc. Will refund you with the amount you paid for the item, not the original price at the store.
Coupon and gift card will not give you back refund or cash; you will get new coupon or will be charged with the same amount your credit card.
The site under www.houseofcrocodile.com domain is company's (www.houseofcrocodile.com is not a company but we will use company term to facilitate the terms of use) property and belonging (the "Site").
The visit of this site is considered as agreement to the terms of use (the "use") and constitute binding agreement between parts. Please read carefully the terms, privacy policy, return policy all together bind the terms of this site use. Each section here is applicable on the other terms.
IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THIS WEBSITE OR ANY PRODUCTS RELATED. YOU HAVE THE RIGHT NOT TO USE THE SITE.
The use of the site subjected to the privacy policy as well, so please read the privacy policy carefully.
Who can use the site?
You must be above 18 years old. If you are under 18 you need your parents' consent otherwise you aren't allowed to use this site.
You have all applicable rights to grant the site the rights in these terms.
You read, understood and agreed to the terms at this agreement.
The Service
The Company sell items via the site ("products"). The products are fashion accessories, cloths etc, which are handmade and produced by Chinese manufactures by order. There is no inventory and its made only when uses pay and confirm order.
The use of the site may require sign-up or any other requirement such as fill forms to make an order.
You declare that all details filled in the site are your correct details and not of third party. Data is stored in company's database or others according to the privacy policy and law binds.
User Rights and restriction
User may use the site only for the original use of it- buy products online.
COMPANY IS NOT RESPONSIBLE BY ANY CIRCUMSTANCES (DIRECT OR INDIRECT OR ANY OTHER) TO THE USE OF THE SITE AND ITS EFFECTS INCLUDING NOT REASONABLE USE.
Users under the age of 18 required parent's confirmation before sign up or using the site.
Company provide the site on as-is basis and will not be responsible in any manner. User acknowledge the risks and confirming to take full responsibility.
You understand and accept that all the data presented on the site such as text, photographs, music images, code and etc. ("information") are owned by the site and none of the information is allowed reproduced, distributed, republished, downloaded, displayed, posted, transmitted and etc. The site is for personal noncommercial use only. You are not allowed to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
Proper or expected usage of the site
You are not allowed to copy, print, save or any other way to use the site data or its database or manipulating the data such as scarping, data mining, harvesting, screen scraping, aggregating in any way, indexing, using a robot, spider, scraper, or any other automated technics to the site or any other device related to the company or databases. Site is solely for personal noncommercial use. Any misuse can lead to infringement of copyright, privacy, domestic, international etc. laws.
The site will be used solely according what is allowed in these terms of use.
You are not allowed to misuse the site in any manner such as:
All rights, title and interest, trademark or service mark rights in the Service belong to the company (Copyrights, trademarks, industrial designs, patents and trade secrets, products, UX, methods, design, process, technology, code). Terms of use do not let user copy or modify, adapt, translate, reveres engineer on any part of the site or company products or services. Only if company gave written approval.
Names, logos, slogans, signs belong to the company, even if did not trade marked or patented.
Disclaimers liability and warranties
COMPANY IS NOT RESPONSIBLE BY ANY CIRCUMSTANCES TO THE USE OF THE SITE AND ITS EFFECTS, (OR ANY OF ITS, AFFILIATES, THIRD PARTIES RELATED TO THE COMPANY, PARTNERS, SUBSIDIARIES) COMPANY IS NOT LIABLE FOR ANY INDIRECT, DIRECT, CONSEQUENTIAL, SPECIAL OR INCIDENTAL OR OTHER DAMAGES RESULTING FROM, ARISING OUT OF OR IN CONNECTION WITH THE- ACCESS, USE OF, OR INABILITY TO ACCESS OR USE THIS SITE, ITS PRODUCTS ETC. THE SITE OR AN ACTION OCCURRED FOLLOWING THE USE OF THE SITE OR ITS PRODUCTS EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES INCLUDING DAMAGES ARISE AS A RESULT OF THE COMPANY OR ANY OTHER MISUSE OF THIRD PARTY OF THE SITE, AS AN EXAMPLE BUT NOT ONLY- CYBER ATTACK OR HACKING ATTACK BUT NOT ONLY. THE SITE IS PROVIDED AS-IS BASIS AND AS AVILABLE, WITH OUT WARANTY OF ANY-KIND. NO GURANTEE THE SITE WILL WORK WITH NO FAULTS OF ANY KIND.
Some of products are hand made for each customer according to his order, we make our best efforts and we truthfully hope that each user will have great experience with our products. But results and long durability cannot be guaranteed. Therefore, the company don’t take any liability, responsibility for the durability of the products sold by the company. Each user has its way of threat products. We can guide to maintain the product.
Moreover, the products that are handmade such as the leather hats are handmade and can't be returned, according to the return policy of the site.
The company takes caution with protecting the site from hacking attempts from third parties, but the company can't assure that. If you have appliance that can cause damage from the activity of misuse or abuse of the site please take that in account.
The company has the right to show commercials and change any content of the site behavior\functionality.
Your only remedy from the terms of use will be limited to correcting, according to company's good will, such errors or malfunctions, and in light of the relevant circumstances.
Disclaimer of warranties
The use of the products and the service of the site is on your own risk only. Service, content and products provided as-is and the site disclaims all warranties of and kind. Including bit not only merchantability, fitness etc.
Some jurisdictions may not allow disclaimers of implied warranties, and certain statements in this TOC ,disclaimer may not apply to you as regards implied warranties; the other terms and conditions remain enforceable notwithstanding.
Colors of products
There may be a change between the colors you saw ate site on your screen at home and what you will receive at home as final products, the site make its best effort to present the real colors of the product. However, due to technology gaps it's sometimes happens that -there are different colors on screen than actual product in real life.
Moreover, each hat is made of genuine leather and therefore there can be changes in the texture and appearance of the hat. The risk is on the buyer. This claim won't be refundable.
Mailing you
You agree that the site can mail you in order to take care better of your item and provide better service.
Product info
The info regarding a product is written on the product page, you can order limited items as the site enables. After supplying order data such as address, id number, credit card details and getting company confirmation for the transaction accrued. Than the site will start to work on your order handling- including packaging, shipping etc.
Take care of the order
Prices displayed in U.S dollar, if other currencies are shown, the site currency is from U.S dollar according to the most updated conversion rate. There may be different pricing from place to place on the site. The price on the product page is the most updated price for the item.
Registration and user account
User will be asked to fill up details during sign-up/purchase process. In order to able the company to deliver the best service please fill with correct info all required fields. For your safety company may send you SMS message with notification to reconfirm you sign-up. The site is for personal use only and credentials aren't transferable.
The company take reasonable actions to secure the data stored on site. The company may change/erase/close/suspend accounts or take any other action. For example, but not only the infringement of the terms of use, unreasonable use of the site, use of a third party of the etc.
For the user safety, please keep user name and password in a secret place.
Commercials
The company will have the right to show commercials on the site.
Link to other sites and sources
Some links that attached in this site are operated by third party. If you click it you may leave the site. The site won't have any responsibility from the point you leave the site. The site do not have control of third party sites – nor their content or their function. If you decide to work with one of a third party site you do it by your own risk only.
Inaccuracy disclaimer
This sites does it best to maintain the information accurate and reliable. However, from time to time there may be on the site typographical errors, inaccurate, mistakes regarding the product description, availability pricing etc. The company keep the right to correct the issues above by no delay or any notice.
Indemnification
You agree to indemnify, defend and hold harmless the site owners, its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Limitation of liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law on the site and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect the site liability for death or personal injury arising from its negligence, fraudulent misrepresentation, as to a fundamental matter or any other liability, which cannot be excluded or limited under applicable law.
In some jurisdictions, it is not permitted to limit liability and, therefore, such limitations may not apply to you.
By using the site and its products you agree to fully release, indemnify, hold harmless, the company its owners, worker, consultants, employees and assigns from any claim or liability and for any damage or injury, personal, financial, emotional, psychological or otherwise. During anytime of the relationship with the site or company products. If any part of this disclaimer is void in any state or court, the other part still is valid.
Intellectual property rights
all applicable marks and logos, Copyrights, trademarks, industrial designs, patents and trade secrets belong to the company either signed rights or by law. The protection is on (but not only) regarding UX, design, content, text, code, process, technology etc.
The users don’t have the right to company's assets without company written confirmation such as copy or modify, adapt, translate, revers engineer on any part of the site or company products or services or violate any third party or other user's right to privacy or other rights.
Any infringement of the company rights can cause legal procedures according the law.
Jurisdiction
The use of this site will be governed by the laws of the state of Israel, excluding its conflicts of laws principles. Any disputes with connection to the site will be brought only to the competent court in Tel Aviv, Israel, and both parties consent to the personal jurisdiction and the venue of that court.
Changes to the Terms
We may change the Terms. You agree to review the Terms from time to time so be updated of any modifications. Your use of the site or products indicates your acceptance of the updated Terms.
Privacy Policy
The privacy policy explains how www.houseofcrocodile.com ("the site owner" and/or "the company", may not be issued as a company but for convenience purposes will be called that way) collects and uses your personal information while you use the company service ("the service").
This privacy policy is part of set of the company terms of use and it an integral part of the terms.
Following information collected:
Personal identification information
We may collect Personal identification information directly or indirectly (includes anonymous information that is linked to information that can be used to directly or indirectly to identify you) that can identify you from users in different ways, including but not limited to: when you visit the site, register on site, place and order, view items, repost to a poll, fill a form, and regarding other features, services we provide on our site.
Non-personal identification information
We may collect personally identification information from site visitors. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Information you provide
The type of information may include answer basic question such as email, Password, cell-phone number. You are not legally required to provide us any information and submitting the details is absolutely up to your free will. However, you will not be able to register and use the service if you do not fill some of the details needed.
Any other information you provide us in any other way through the use of the service such as but not only- browser and/or device information, username, password, and any other information necessary for us to provide our services and/or improve service including new features, products, offers.
Personal information collected automatically
We may use your IP address and other technical information about your computer such as your browser type and version, operating system, authorized by you collecting information by third party service such as Facebook. We may collect data regarding your usage of the site in order to set offers that can suit your needs better or position partners ads accordingly. Some of the offers may include payment option. The payment option is done by third, secured, party. Moreover payment details (by third secured party) id number, full name etc.
Any information that is public as image link, or any other metadata that depends on third parties' servers can be visible.
We collect certain types of information each time you interact with our Website or use our services. Company automatically collects information on our server records from your browser/smartphone/device including but not only your IP address, cookies (read explain below), browser version and type and/or smartphone details, OS installed, pages visited, and the clicks and flow you make in the site.
We may pass to our partner's statistical, aggregated information and not in a manner that would identify you personally. We can draw insight from the aggregated data of our users and improve service or develop new features.
Third parties
We partner with third parties that may use technology such as cookies to collect data about your behavior in order to display better offers for you. This commercial called sometimes interest-based advertising. If users wish to opt out, he can send a mail with a request to the contact us on the site described.
we may partner with third party that may show flash objects based on your browsing activity. To opt out you may manage your flash settings.
We partner with third parties and 4th parties that built the site for us and we use their platform to manage database which is stored on AZURE servers, for more details how are yor GDPR rights are protected, you can visit following data center: https://www.microsoft.com/en-us/TrustCenter/CloudServices/Azure/GDPR
Third party analytics – we use tools such as google analytics that use cookies and other tools to collect information about your online activity. To read more how this tool works you can visit http://www.google.com/intl/en/policies/privacy/partners/
To opt out cookies from popular third parties you can use those tools:
http://optout.networkadvertising.org/?c=1#!/
http://optout.aboutads.info/?c=2&lang=EN#!%2F
E-mail communication
We may contact you with details you passed to our company, such as e-mail- send you promotional emails offers on behalf of the company or partners/businesses. Or locate ads according to your behavior. However we will need you consent according to the laws of you state residence.
Cookies
Cookie is installed on your browser and collects data regarding your history behavior and history of visits such as preferred language or address or generating statistical or other information about app or website use (google cookies) or any other third-party cookies service such as ads showing system according to your interest based on data collected. However, this privacy policy covers the use of cookies by the company and does not cover the use of cookies by any third party, if there are external links read the terms and privacy policy of the external site.
You can turn off your cookies option according to your browser requirements. However, it can impact on your usage on some sites or services of the company.
A cookie is a piece of information stored on your computer by websites that you visit. Cookies usually store your settings for a website, such as your preferred language or address, user id, page visited or even store data you put yourself. Later, when you reopen the same web page, browser sends back the cookies that belong to that page. This allows the page to display information tailored to your needs.
We use cookies to analyze and improve user traffic patterns in general.
How we use collected information
We will use the personal information as following:
- To operate the service and support.
- Test and improve the UX of the service.
- Under any applicable law to work with the requirements of the law and the third parties that represent it such as, but not only, assisting law enforcement agencies as required including legal dispute between company and you or third party and you.
- Any way that the company thinks the information is required to prevent physical harm or damage property or body.
- Data regarding Billing or fee as long as it needed information will be collected.
- Improve customer service
- Process transaction
- Let users, know about any topic, poll, feature that may interest them.
- Send emails with commercial essence, order processing, respond to users inquires,
Aggregated information
Anonyms, statistical or aggregated information may use to improve service or UX of site or develop new features or for marketing purposes. Company can share such information with partner's third party such as affiliate, sponsors at company's sole discretion.
Is Information secured?
You will need to protect your credentials of the site and sign-out after each session of use. You need to ensure there is no unauthorized access to your account and to your personal information by limiting access to your device.
Company does appropriate effort to protect data in our possession as personal information privately all the way- data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or distraction of your personal information and data stored in our site with our vendors operating the site which obligated for your privacy as well. However, data is located on the internet and company can't guarantee information and the security of user data can be compromised.
Sensitive and private data exchange between the site and the users used by SSL technology – secured information protocol that is encrypted and protected.
Advanced technology is implemented such as DDOS protection for hacking attempts.
Site is HTTPS secured, firewalls integrated in critical gateways, PCI encryption for CC details.
Company may use third party service to protect your information but as known and mentioned there is no absolute protection.
With whom we share your data
De-identified data or aggregated -we may sell or transfer for lawful purposes
We may share personal information with affiliated businesses
Service providers – we hire other companies to execute certain tasks such as database maintain, mailings, hosting, site build, funnel marketing. These companies are guided to use your information only in the amount needed to make their task and by last updated laws such as GDPR.
Legal requirements- we may disclose personal information if required so by law.
Buy sell business- part of business activity that is change of the company structure by nature such as merger, reorganize etc. Part of this change personal information may be part of the transferred asset.
Transfer of data outside your territory
Personal information may be stored on servers located in different locations around the world. Some of them may, or even all of them, located in other countries than your location. You agree, approve and acknowledge transferring your personal information to jurisdictions that is outside of your country or territory.
Opt Out policy
Each service you want to stop collecting information about you, you can send an email to customer service and write the service and the exact request.
California Residence
According to California law once a year customer can request certain information about our disclosure of your personal information to unaffiliated third parties for direct marketing purposes. Contact us with a mail subjected as "California Privacy Rights"
EU RESIDENTS
Some or all of the data can be stored outside the E.U which different laws applicate that may be weaker to protect your personal law. By giving your personal data You acknowledge and agree that risk and give consent to that. We will make the best to treat data secured.
GDPR- we try to reflect all data use on this document according to GDPR obligations. If still you have any specific questions about the use of your personal data you can contact us.
Links to other websites
We are not responsible to privacy practices when a user leaves our site. You may contact them to understand their privacy policy prior providing personal information.
Public features on the site
Forum, comments on blogs or any other public domain on the site is not secured and our site don’t have control on it. NONE OF THIS INFORMATION IS PROTECTED BY THIS PRIVACY POLICY. It is used mostly but third-party service. We don’t have control over data submitted. If you want it to be erased you should contact third party and ask to remove the data.
Social media features
Such as share button, like etc. Privacy policy for those features on site are governed the third party. Cookies and other PI (personal inforamtion) may be collected.
Children privacy
The site if forbidden for under 13 years old. If you under 13 don’t send personal information to the site. The first moment we get to know user is under 13 we will erase his data collected.
Warranty Return policy delivery and purchase terms
Delivery countries
We work with EMS global delivery service. For countries coverage:
http://www.israelpost.co.il/emssys2.nsf/countries?openform&type=1&L=EN
We don’t take any responsibility regarding the delivery time or products damaged. Product sent out from our show in new condition and goes through quality check. We can help with contacting delivery service, you are welcome contact them and check your tracking code at:
https://mypost.israelpost.co.il/itemtrace
Shipping
Our shipping partner will do their best to provide fast and efficient delivery service to your door. Depending on each country/area’s customs, importation laws, methods of shipment chosen, extreme weather, public holidays etc., the delivery schedule may vary. Our company shall not be liable for any damages or loss arising from the delay.
Shipping estimated delivery time by EMS EXPRESS is 4-10 business days. All terms are pubilshe in there site:
https://www.israelpost.co.il/hpcontent.nsf/EntryHomePage?ReadForm&L=EN
The site owner may work with more vendors, which will supply the shipping service.
Shipping days will count only after handmade work will over, around 5-10 business days since order confirmed by appropriate notice by the site owner by mail. There may be further delay, depends on the materials inventory from third parties such as suppliers. No compensations will be implemented on site owner.
Any shipping delays beyond our control, the site owner will not be liable in anyway.
Any further expensed beyond shipping, such as port taxes, import taxes, government tax etc. will be the buyer responsibility and expense.
Purchase terms
Products on site are handmade, and production work is starting only after full payment to the site owner.
User select items on site interface may include color, shape etc.
For order confirmation you need to fill all information required including CC, address etc. It is very important to fill correct details. Otherwise site won't be able to execute the order. In such scenario, the site owner will not be responsible for any damage.
The site is for personal use only, therefore the site owner can limit the number of items a user can buy. For site owner judgment only.
In case of any inventory issues, site owner will let you choose different product or receive your money back. No compensation applied.
Pickup
Pickup option is impossible. Only shipping is possible. Is an online shop.
Returns
You may return an item up to 14 days with only if:
• Item is with manufacture defect. We will not accept return or refund simply because you have changed you mind. The items are handmade. By receiving the item from Delivery Company, you agree the item is new condition according to order details.
Terms or return
There should not be signs of wear or use, unwashed, unworn, undamaged with all tags on; within the original package in order, the item will be ready for resell. If not, the items will be shipped back to you and will not be refundable if the item appears to be damaged by the buyer or hygienic reasons.
Please attach the original Payment receipt (PO) with the returned shipped item. The costs for shipping back the item will be upon the customer.
Shipping fees
In any manner, shipping fee is not refundable. Under and circumcenters Shipping back the product will be under your expense, in case of refund cost of shipping will be deducted from your refund.
You will send us the item, for further investigation, to our near offices that are located at:
Benny Berman N.9 Postal code :4249331 may be written on site as well at contact us page
Netanya , Israel
Contact details
By mail: houseofcrocodile1@gmail.com
Working hours (IST + 2)
Monday - Friday: 09:00 - 18:00
Saturday: 09:00 - 20:00
Sunday: 11:30 - 16:00
Refunds
After receiving the item for further investigation, we will notify you what is our final decision regarding the Refund status. If you return is approved, we will refund you CC or other- according your original payment method and in few days according to you Cc policy.
Guidelines for return
Add a sticker written "return" on the outside package. In order us to recognize your package.
Warranty
Warranty includes only defect manufacturing:
• Close with Scotch
• buckle
• Stitches
• The lining of the hat
The warranty applies only if there is reasonable use of the product. The exclusive right to decide if warranty applicable.
Wrong product return terms
If you received a product that do not fit your order such as size, color etc. Please contact us and send us images describing the problem. After investigating the matter, we will notice you with an answer regarding the exchange or refund.
If possible, we will try to fix the product. You will need to ship us the product back on your expense.
Newsletter
Site UX will guide you and collect active consent for the site, the mail may be transferred to third party vendor as newsletter platform. However, here are the terms regarding newsletter:
You declare you read all privacy policy and legal terms of the site.
You have the right to unsubscribe from the newsletter at any given time. Simply click on any mail footer on the 'unsubscribe' link and the system will take you to opt out page.
Cancelation before delivery
Please contact us for further information. We will try our best to cancel the order but we need to check if it possible not only it depends on order status.
General
If the company decided the item is refundable, the Refund will be issued to the original way of payment. For example the original Credit Card.
The date of return counts from delivery date and on.
The refund process may take few weeks.
Damaged, defective, wrong items will be refunded with checking process described above. Please ship them in 30 days from receiving the order.
Buying in discount, coupons etc. Will refund you with the amount you paid for the item, not the original price at the store.
Coupon and gift card will not give you back refund or cash; you will get new coupon or will be charged with the same amount your credit card.
